Great location near an archaeological museum, with friendly and polite staff.

Really enjoyed my very very good stay for the price. The rooms were spotless and air-conditioned with balcony kept by the amazingly nice staff.

Had very very good stay for the price, the staff were amazingly nice, location was optimal close to the city center. I really enjoyed this hotel, nothing to complain about...

Comfortable room with cozy central heating, a TV with many channels, and a handy writing desk. They served up a good selection of nutritious food for meals. 🍲

Always have a great stay here with a convenient location for taking the tram and helpful staff.

Everything was very good. Had a really good stay for the price.- The single room was air conditioned as shown in the picture.

The room was tidy, just like the picture, and had a wake-up service available; the breakfast was delicious with fresh juice and pastries, which was exactly what we needed.

The rooms were spacious, the breakfast offered a variety of healthy options, and the staff was friendly and attentive.

The double room we requested at this place was comfortable and spacious.

The hotel offers great value for money with reasonable prices and attention to detail. The location in a quiet neighborhood, with a tram stop nearby, is a plus. The staff is friendly and the basic amenities are provided. The rooms are spacious and come with a balcony, just as shown in the pictures. Breakfast is included and offers a variety of options, including a wide selection of delicious cakes.

All was fine, no improvements needed.

The restaurant here is great, they serve good food, and the staff is really friendly and helpful! 👌

Great breakfast, easy transportation, spacious rooms, friendly staff.

Everything was fantastic.

This venue boasts a perfect location and helpful staff, the queen room is modern with a nice bathroom.

We were pleasantly surprised by the level of service at Hotel Universo. When a fire alarm went off in the middle of the night, the staff went above and beyond to ensure our safety and comfort. They promptly contacted the emergency services and kept us informed throughout the incident. Their professionalism and attentiveness were commendable. Additionally, the rooms were clean and the breakfast provided a good selection of items. we had a positive experience and would recommend this hotel to others.